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When you see the green circle at the top left corner, a library staff member is live on the service, available to help you!
Use the little curved arrow to "pop" the whole chat box out to a separate window that you can make larger.
Use the little envelope to email yourself the entire chat history for later use.

When the service is offline, call the Information Desk at 566-0696 during its hours or Circulation Desk 566-0583 during library open hours.