Robertson Library Printing

Useful Print-Related Links:

Your username and password in both systems are your normal UPEI Network account (what you use for Moodle).

 

What does my campus card have to do with printing?

There is a new campus card payment system and associated printing payment system now in place throughout the student labs and library.

What do I need to do? (Students without a new card)

Get your new white and green campus card now, at Bernardine Hall Residence Services or the Sports Centre. If you have money on your old "chip", you must go to Bernardine Hall to transfer it, or you'll lose that money.

You will be required to surrender your old card - no souvenirs!

There will be no charge to switch to the new card. (Lost or damaged new cards will now cost $20 to replace.)

How do I add money to my account to print?

By credit card: login to the CampusCard Account site for adding money

With cash: visit the Library Circulation Desk or Residence Services - you must have your new card to add cash.

Note: this money can be spent anywhere on campus that takes the new card, not just printing and copying.

What about photocopying?

Library photocopying is now using exactly the same card/payment system as printing, so see above and always bring your card with you.

What happened to the money I left on my old print credit account?

Money that students had in that system has been moved already into the new account system. You should find it waiting for you in the print management system (see above).  That money has been handled in a special way so it can only be spent on printing.

I am a faculty or staff member - does this affect me?

Eventually all staff should get a new card, but if you haven't put any money on the chip, you can do it at your convenience - library borrowing, parking gates, and door-swipe locks will continue to work with your old card indefinitely.

I'm a community borrower or alum - does this affect me?

If you only use your UPEI card to borrow books (no money on chip), you do not need to get a new card right away. You will need to get a new card if your old one becomes unusable (lost, damaged). Also see below about photocopy cards.

I have a 'photocopy' card (no picture ID) - does this affect me?

Yes, the old cards, which stored the money on the golden chip, are no longer valid.

If you are a community user, bring it to the Circulation Desk to have it replaced with a new Guest card.  If you have both a community borrowing card (with your photo on it) and a separate photocopy card, you can now use the new photo ID card for both. The Circulation Desk can transfer your old copy card balance to your new card.

If you are a member of the campus (e.g., a research assistant sharing a card with a team), contact Kelton Thomason x5164 in Residence Services to get a new custom card made for your group (this will be separate from your personal ID card).

 

Please talk to Library staff (x0583 or in person) or Residence Services staff if you have any questions.

Thank you for your patience as we finish tidying up the details of this major conversion, and I hope you enjoy the new features of your new CampusCard and printing account!

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